Questions


Can the main wording or graphics be changed?

Yes, in most cases we can customize just about anything you see on the sample.  It never hurts to ask!  You can either contact us before placing your order or else include your special request while completing the personalization form.  If we are unable to do what you would like we will let you know via e-mail with your proof.

Graphics may be able to be changed for an additional cost depending on the request.  On average the cost is between $5 - $10.

DID YOU KNOW?  Most designs you see here are interchangeable.  If you find a bridal shower invitation that you would like to instead use for a wedding rehearsal dinner, just let us know!  


Will my order include envelopes?

 
envelope

Absolutely!  All printed invitation orders include thick, high quality, blank white envelopes.    We even give you some extra for the occasional addressing mistakes.  Since all of our invitations are printed on 5x7 inch card stock, our envelopes never require additional postage.  

Envelope Dimensions:  5 1/4" x 7 1/4"

If you would like to add additional to your order, you may do so here.


Will I receive a proof/preview?

Yes, every order includes a digital proof, free of charge!  After you place your order you will receive an email the very next business day containing your digital proof (most are sent the very same day!).  We ask that you review it to ensure spelling is correct and wording is just how you prefer. 

After you approve, your order will be printed and shipped within 1-2 business days.  Be sure to check your spam folder if you haven't received an email from us after one full business day.  Please note, most proofs are sent as PDF files.  You may need a PDF viewer such as Adobe Acrobat Reader if you don't already.  Click here for the free, safe download.


Can I order a sample?

Sure!  Contact us and let us know which design(s) you'd like to be sent (please limit to 3). Please note samples will be printed with the wording as you see it on the product's details page.  Due to various monitor settings and resolutions you may want to order a sample to ensure you are receiving the exact color you are expecting.


When will I receive my order?

PRINTED ITEMS: You will automatically receive an email with your digital proof the very next business day (most are sent the same day!).  After you approve, we will print & ship to you within 1-2 business days via USPS Priority Mail, which takes 1-3 days.  Please remember, the sooner you approve your proof, the sooner it goes to print! 

DIGITAL CUSTOMIZED ITEMS: If you ordered a digital invitation or a customized printable party accessory, you will receive your digital file via e-mail the following business day.

INSTANT DOWNLOADS - Upon payment, your file(s) will be sent to you via e-mail.  PLEASE MAKE SURE TO OPEN EMAIL AND DOWNLOAD YOUR FILE(S) WITHIN 24 HOURS or else the link will expire.  If this happens, please contact us for instructions on how to obtain files.


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